Privacy Policy

Prudence Rehabilitation Pty Ltd is committed to protecting the privacy of all information presented to us. In particular we understand our obligation to ensure the protection of information pertaining to individuals and/or groups as set out in the National Privacy Principals as found in the Privacy Act 1988, effective 21 December 2001. Any personal information received by Prudence Rehabilitation Pty Ltd is maintained as privy to only those individuals deemed to require knowledge of this information for the undertaking of services offered by Prudence Rehabilitation Pty Ltd and this information isn’t made available to any persons not deemed to be providing a service that Prudence Rehabilitation Pty Ltd has been contracted to undertake.

All personal information is stored securely under lock and key and can be accessed only with the consent of the Director and Business Manager of Prudence Rehabilitation Pty Ltd. No personal information will be made available to any third parties without the consent of the individual and/or their legal representative. No personal information will be conveyed electronically from Prudence Rehabilitation Pty Ltd via its website or fax, although we may receive personal information via our website or fax. Information received via website or fax will not be released to any parties without the consent of the party sending that information.

Data is hosted securely at a Primary site: Microsoft Azure and Alternate site: AWS. It is encrypted at rest and in transit which is achieved by SSLVPN & Windows Bitlocker. Personnel accessing all of the provider’s systems have authentication measures of Azure AD with 2FA.

Prudence Rehabilitation Pty Ltd may also collect non-personal information deemed to be in relation to a service we have undertaken on behalf of an individual and/or at the request of their legal representative. This information will remain privy to only those individuals contracted by Prudence Rehabilitation Pty Ltd and deemed to require the knowledge of this information so as to carry out the service requested of Prudence Rehabilitation Pty Ltd.

Any information collected by Prudence Rehabilitation Pty Ltd can be altered. Prudence Rehabilitation Pty Ltd will make every reasonable effort to ensure that in the case that it undertakes to alter information it has received from a third party, the altering of this information will be communicated as promptly as is reasonable to the party from where the information originated.

Any parties having supplied information to Prudence Rehabilitation Pty Ltd will be entitled to request confirmation of receipt of that information by Prudence Rehabilitation Pty Ltd. Prudence Rehabilitation Pty Ltd will be entitled to retain a copy of all information it has been supplied for a period which it alone deems to be necessary so that it will meet any legal requirements.

Prudence Rehabilitation Pty Ltd ensures that all information requested, is requested as seen to be necessary, so that services conducted by Prudence Rehabilitation Pty Ltd can be concluded as requested. No owner, employee or contractor of Prudence Rehabilitation Pty Ltd will keep in their possession any personal information supplied to us for any period deemed to be longer than the reasonable period necessary for the services contracted to Prudence Rehabilitation Pty Ltd to be concluded.